Erika works with the ZMark team to ensure all systems and processes are streamlined to offer top notch, personalized service to each client.
Prior to stepping into her role at ZMark, Erika was the Director of RCM Services for Net Health. During her time there, she helped grow the RCM business to $96M in annual provider revenue. She also developed a procedural playbook that created lasting and successful relationships with clients.
She has worked in the health care industry for the past 20 years, with an emphasis on home health and hospice RCM. Over the past few years her expertise has expanded into other areas of RCM management. Erika has served in management roles for local and national companies over the past 15 years, and enjoys leading others to success through compassion and dedication.
Erika lives in Springville, UT with her husband, son, and daughter. She loves to travel, sports (especially Utah Utes football), and reading all the books she can get her hands on.