We value and appreciate our partnership with Glade Run, and we’re grateful for the trust they have placed in our team over the years. Supporting their provider enrollment and credentialing needs has been a privilege, and we remain committed to delivering the responsive service, expertise, and partnership they deserve.
Matt Zabolotny, Founder & CEO of ZMark Health, shared:
“Strong partnerships are built on trust, communication, and consistently delivering on commitments. We are grateful for the opportunity to support Glade Run’s mission and proud of the relationship our team has built with their organization. Feedback like this reinforces why we do what we do every day.”
Here’s what the Glade Run team had to say:
We have had a really positive experience working with exydoc over the past two years. As a behavioral health organization with multiple programs, locations, and payer relationships, credentialing can be a complicated process to manage. Having a team that understands our organization and the challenges that come with this work has been extremely helpful.
One of the things we appreciate most about exydoc is the level of customer service and the relationships we have developed with their team. Krystal, in particular, has been outstanding to work with. She is knowledgeable, responsive, dependable, and always willing to help us work through questions or challenges. We know that when we reach out, we are going to get a response and that she will follow through. That kind of consistency and accountability makes a big difference, especially when we are navigating complicated payer requirements or enrollment issues. We have developed a great working relationship with the team, and they have consistently demonstrated that they value our organization and our partnership.
We also appreciate having a centralized platform to help us keep track of our providers, credentialing requirements, and payer enrollments. There are a lot of moving pieces to this process, and having the information organized and accessible is valuable to our operations.
Overall, we have been very pleased with our experience and genuinely appreciate the support, communication, and commitment that exydoc, now ZMark, has provided to Glade Run. We look forward to continuing the partnership.
We appreciate the trust Glade Run has placed in our team and look forward to continuing our partnership for years to come. Thank you for allowing us to support your mission and the important work you do every day.